Responsible Gaming

Playing Should Be Entertainment, Not a Source of Income

Gambling is meant to be a form of entertainment — a way to add excitement to watching sports or enjoying casino games. It is not a reliable way to earn money. The outcomes in all casino games are determined by chance, and there is no strategy or system that guarantees winnings. Always approach gambling with money you can afford to lose, and view any losses as the cost of entertainment, not as a debt to be recovered.

Age Verification

Gambling is restricted to individuals who are 18 years of age or older, or the legal gambling age in your specific state or territory within India. Betting platforms are required to verify your age and identity before you can create an account or place any wager. Underage gambling is illegal and harmful. If you are under the legal age, do not attempt to gamble.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and often goes unnoticed. Recognising the signs early is key. Consider whether any of the following apply to you or someone you care about:

• Chasing losses — continuing to bet in an attempt to win back money you have lost.
• Hiding gambling activity from family, friends, or colleagues.
• Betting more money than you can afford to lose.
• Feeling restless, irritable, or anxious when trying to cut back or stop gambling.
• Borrowing money or selling possessions to fund gambling.
• Gambling to escape from stress, anxiety, or other problems.
• Lying about how much time or money is spent on gambling.
• Neglecting work, studies, family, or social commitments due to gambling.
• Feeling guilty or ashamed after gambling sessions.
• Being unable to stop or reduce gambling despite repeated attempts.

Self-Help Tools

Most reputable betting platforms offer a range of tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Loss Limits: Set a cap on the amount you are willing to lose over a set period.
• Reality Checks: Receive periodic reminders during your session showing how long you have been playing and how much you have wagered.
• Self-Exclusion: Temporarily or permanently block your access to the platform for a set period — from 24 hours to permanent exclusion.
• Session Time Limits: Restrict the length of time you can play in a single session.

These tools are available in your account settings on the BC Game platform. Use them proactively to keep gambling safe and enjoyable.

Support Organisations

If you or someone you know is struggling with gambling, free and confidential help is available. Reach out to any of the following organisations:

India

• National Helpline for Substance Use Disorders (India) — Call 1800-11-0031 (toll-free). This helpline also provides assistance for gambling-related concerns.
• Alpha Healing Center — Based in Gujarat, offers treatment for gambling addiction. Website: alphahealingcenter.in

United Kingdom

• GamCare — Provides free information, support, and counselling for problem gambling. Website: www.gamcare.org.uk | Helpline: 0808 8020 133
• GamStop — Free self-exclusion service for UK-licensed gambling websites. Website: www.gamstop.co.uk

Australia

• Gambling Help Online — Free 24/7 online support and counselling for gambling-related issues in Australia. Website: www.gamblinghelponline.org.au | Helpline: 1800 858 858

Canada

• Responsible Gambling Council — Provides educational resources and promotes safer gambling practices across Canada. Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling — Offers confidential support and resources for problem gambling in the US. Website: www.ncpgambling.org | Helpline: 1-800-GAMBLER

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education. Provides information and support for gambling addiction. Website: www.bzga.de

If You Have a Problem, Seek Help

You are not alone. Problem gambling is a recognised condition that can be treated, and many people recover with the right support. If you recognise any warning signs in yourself or someone you care about, take action today:

• Talk to someone you trust — a family member, friend, or partner.
• Use the self-help tools available on the platform to limit or block your access.
• Contact one of the support organisations listed above — they offer free, confidential, and non-judgemental help.
• Remember that seeking help is a sign of strength, not weakness.

Gambling should always remain a source of entertainment. If it stops being fun, stop playing and reach out for support.